C 6-10, Dharampal Satyapal (DS) Road , Sector- 67 , Noida , Uttar Pradesh

Rclub is owned by Dharampal Satyapal Limited.

The key ingredients of Rajnigandha Pan Masala are Betelnut, Catechu, Lime, Cardamom Seeds and added flavours.

Rajnigandha Pan Masala does not contain tobacco.

Rajnigandha Pan Masala is available in Clove, Saffron and Meetha flavours. For more information please visit https://rclub.in/collections/rajnigandha.

Yes, Rajnigandha Pan Masala can be purchased online at: https://rclub.in/pages/rajnigandha.

Rajnigandha Pan Masala is owned by DS Group, a Multi-Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. For more information visit https://rclub.in/collections/rajnigandha.

For enquiry on distributorship, please write us at wecare@rclub.in or call at 0120-6028111 or for more information https://rclub.in/pages/contact.

Rajnigandha Silver Pearls is a confectionery brand owned by DS Group. It’s ingredients are cardamom seeds, saffron, silver leaf, spices (clove powder and cinnamon powder), gum arabic and artificial sweeteners.

Rajnigandha Silver Pearls is totally safe for consumption. Its key ingredients are cardamom seeds, saffron and silver leaves. For more information please write us at wecare@rclub.in

Yes, Rajnignadha Silver Pearls can be purchased online at: https://rclub.in/pages/rajnignadha-silver-pearls.

Tulsi Royal Khajoor Plus is a Premium Indian Mouth Freshener owned by DS Group. The ingredients include superior quality hand cut dates, silver leaf, gum arabic and artificial sweetener.

The Group diversified into Foods & Beverage business with the brand Catch in the year 1987 with innovative Salt & Pepper Sprinklers followed by a range of spices, sprinklers pastes and grinders. The beverage range was launched with Catch Natural Spring water in 1999, followed by mixers, clear flavoured water, soft drinks and juice beverages.

Catch spices are available in general store and modern trade outlets across India. Catch spices can also be purchased by clicking on the preferred E-commerce partner through ‘Buy Online’ tab on the https://rclub.in/pages/catch.

The owner of Catch Spices is DS Group, a Multi-Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. For more information please visit https://rclub.in/pages/contact.

Yes, Catch is an Indian brand with global presence.

You can contact Catch Spices, at wecare@rclub.in or call at 0120-6028111 for more information https://rclub.in/pages/catch.

Yes, Catch Spices are available in wholesale and for bulk orders. For more information please write us at wecare@rclub.in or visit https://rclub.in/pages/catch.

To know more about the Catch Spices product range, please visit https://rclub.in/pages/catch.

For enquiry on distributorship, please write us at wecare@rclub.in. or call at 0120-6028111

Pass Pass Pulse Candy, owned by the DS Group is a powder filled hard-boiled candy with a tangy twist. A category breaker in the hard-boiled candy segment, Pulse is an experience that begins with the fruity flavour and peaks with a tangy surprise in its core. Pulse candy is available in 5 mouth-watering variants - Kachcha Aam, Guava, Orange, Pineapple and Litchi.

Pulse candy is owned by DS Group, a Multi-Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. For more information please visit https://rclub.in/collections/pulse.

Pulse candy is owned by DS Confectionery Products Ltd. / DS Foods Ltd., a part of the DS Group, a Multi-Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. For more information please visit https://rclub.in/collections/pulse.

Pass Pass Pulse is totally safe for consumption. The key ingredients of Pass Pass Pulse are sugar, liquid glucose, candy masala, edible common salt and spices. For more information please write us at wecare@rclub.in.

Pass Pass Pulse candy is available in 5 different flavours - Kachcha Aam, Guava, Orange, Pineapple and Litchi.

Pass Pass is owned by DS Group, a Multi-Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. For more information please visit https://rclub.in/pages/pass-pass.

Pass Pass, is an Indian ethnic confection/ confectionery product owned by the Dharampal Satyapal Group, a Multi Business Corporation and one of the leading Fast Moving Consumer Goods (FMCG) conglomerate. To know more please click on, https://rclub.in/pages/pass-pass.

The key ingredients of Pass Pass Pulse are sugar, liquid glucose, candy masala, edible common salt and spices. For more information please write us at wecare@rclub.in. or call us at 0120-6028111

The key ingredients of Pass Pass Meetha Magic are sugar, fennel, dates, sugar coated coloured fennel, coloured sugar balls, silver leaf coated sugar balls, rose flower and silver leaf coated small cardamom. For more information please write us at wecare@rclub.in. or call us at 0120-6028111

The key ingredients of Pass Pass Mint are sugar, fennel, dates, grated desiccated coconut, melon seeds, coriander seeds and cardamom seeds. For more information please write us at wecare@rclub.in. or call us at 0120-6028111

The key ingredients of Pass Pass Katha are dates, sugar boiled confectionery, sugar, fennel, catechu, melon seeds, lime and cardamom seeds. For more information please write us at wecare@rclub.in. or call us at 0120-6028111

The product range of Pass Pass, includes the Indian ethnic mouth freshener; Pass Pass Chingles covers the chewing gum assortment; Pass Pass Pulse, leader in the hard boiled candy segment offers a unique experience of a fruity taste that peaks with a tangy surprise at the core and Pass Pass Maze, the coffee candy. For more information please visit: https://rclub.in/pages/pass-pass.

The variants of Pass Pass are, Pass Pass Meetha Magic, Pass Pass Mint, Pass Pass Katha and Pass Pass Frutti Bits.

The key ingredients of Pass Pass Frutti Bits are sugar, fennel, glazed fruit, dates, sugar coated coloured fennel, coloured sugar balls, silver leaf coated sugar balls, rose flower and silver leaf coated small cardamom. For more information please write us at wecare@rclub.in. or call us at 0120-6028111

You can manage your account and other personal information by following simple steps as mentioned below:
Step 1. Login to your account.
Step 2. Enter your Mobile Number and OTP.
Step 3. Select 'My Profile'; and click Update your personal details.

Rclub product is available for online sale at www.Rclub.in

After placing your order online, you should receive a confirmation email. This email will include your order details.

Orders are processed within 48 hours of placement, except on weekends and public holidays. Once your order is on its way, you will receive an SMS containing your tracking number. You can track your order from the ‘My Order’ section on the website to get updates on your order status.

To cancel your order, you'll need to reach out to customer support through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Whether it's initiating a live chat conversation sending an email explaining your cancellation request along with your order details, or calling the customer support number provided, ensure you provide all necessary information promptly for efficient processing. Be prepared to follow any instructions provided by the customer support team to successfully cancel your order.

If you encounter any technical issues while using our website. You can reach us by call at 0120-6028111 during our operational hours which are from 10 AM to 5 PM, Monday to Friday. Alternatively, you can also reach out to us via live chat on rclub and email at wecare@rclub.in. We're here to assist you and ensure your online experience with us is smooth and hassle-free.

Once your order has been shipped, you will receive an email or SMS notification containing a tracking number. You can use this information to monitor your package's journey in real-time by entering the tracking number. Alternatively, you may also track your order directly on our website by navigating to the 'Track Order' or 'My Orders' section.

If you encounter any issues or need further assistance, feel free to reach out to customer support through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. We would happy to assist you in tracking your order

In Zone A, such as Delhi, standard shipping typically your orders arriving within 2 to 3 business days (excluding Saturdays, Sundays, and holidays). If you place your order before 11 am, delivery is expected within 2 days. However, for orders placed after 11 am, delivery will take 3 days. Nonetheless, actual delivery times may vary due to factors such as weather conditions, peak seasons, or unexpected transit delays. Tracking your order using the provided tracking number is always advisable for the most accurate updates on its status and expected delivery time.

If your shipment arrives later than expected, feel free to reach out to customer support through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. They can provide assistance in tracking your shipment, investigating any delays, and offering solutions or compensation if necessary. We attempt to keep our customers informed of estimated delivery timelines in such cases through SMS Be sure to have your order details and tracking number handy when contacting them for a quicker resolution.

If there are no updates in the tracking details of your package, we kindly ask for your patience until the estimated delivery date, as there might be a tracking error If your order doesn't arrive by the exact delivery date, or if the tracking information unchanged, and you haven't received any communication from us regarding a delay. Feel free to reach out to customer support through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. We're committed to resolving any issues promptly and ensuring that you receive your order as soon as possible.

If you receive a damaged product or realize it's damaged upon delivery without breaking the seal of the parcel, keep proof of the damage and try to fix the issue. Avoid opening the package any further; instead, document the damage with clear photos or videos. Feel free to connect the customer support team through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111 describing the situation in detail. Request a refund, emphasizing that the damage was evident upon receipt without breaking the seal.

In our RClub, you have multiple payment options at your fingertips we accept payment via, Credit Card, Debit Card, UPI, Wallet and Net Banking modes.

If your payment failed, here's a quick fix. First, make sure all your payment details are correct. If they are, try using a different payment method. If the problem persists, contact your bank to investigate. Additionally, reaching out to our customer support team through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111 . Rest assured, we're committed to assisting you every step of the way to ensure your payment goes through smoothly.

If your payment went through but your order hasn't been completed feel free to connect customer support team immediately through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Provide them with all relevant details such as your order number, payment confirmation, and any other pertinent information. While waiting for a response from customer support, it's advisable to keep a record of all communication, including dates, times, and the names of representatives you've spoken with. This documentation can be valuable if the issue escalates or requires further action. Overall, swift communication with the company and thorough documentation are key steps to resolving payment-related issues and ensuring a satisfactory outcome

If your payment fails, try these steps:
Double-check your payment details for accuracy.
Ensure you have sufficient funds if using a debit or credit card.
Contact customer support for the payment platform or merchant.
Consider using an alternative payment method.
Contact your bank to check for any account issues.
Communicate clearly with both the payment provider and the merchant for resolution.

To exchange a product, check the return policy for guidelines. Gather receipts and packaging, then contact customer service through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Online purchases may require returning items following provided instructions. Be patient, polite, and follow store policies for a smooth exchange.

Products should typically be returned in their original condition, meaning they should be unworn, unused, and undamaged. This includes keeping any tags, labels, or packaging intact. It’s important to review return policy for details. If the product is defective or damaged, it's advisable to contact the store's customer service for guidance on how to proceed with the return. Providing clear communication and adhering to the store's return guidelines will help facilitate a smooth return process.

You can raise a request for a refund of your order under several conditions. These typically include receiving defective, damaged, or misrepresented items, or if your order is cancelled before shipment. Additionally, if your order doesn't arrive within the specified timeframe or if it's lost in transit, you may be eligible for a refund. It's essential to review the store's refund policy to understand the specific conditions and procedures for requesting a refund. Be sure to follow any instructions provided by the store and provide clear documentation to support your request, such as order details and photos of any issues with the product.

If any fault is created by Rclub, you should typically expect to receive a full refund. This fault could include sending the wrong item, delivering damaged or defective products, or any error on the part of the company that directly impacts your order. In such cases, Rclub is usually responsible for covering the cost of the refund, including any shipping fees or associated charges. However, it's essential to review their refund policy to understand the specific terms and conditions regarding refunds for faults created by the company. Clear communication with Rclub's customer service team is key to resolving the issue and ensuring that you receive a full refund promptly. Providing documentation, such as photos or descriptions of the fault, can also strengthen your case for a complete refund.

The delivery time for your order varies based on factors such as the seller's location, chosen shipping method, and possible delays. Generally, when opting for standard shipping from a nearby vendor, it may require 2 to 3 business days. Be mindful of holidays, weather conditions, and logistical challenges that could cause delays. For a more accurate estimate, refer to the seller's shipping information or reach out to customer service through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111.

If you get the wrong product, act quickly. Take photos of what you received, including the packaging. Then, feel free to connect through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Give them your order number and explain what's wrong. Follow their return instructions carefully. It might take some time to fix, so be patient. Stick to the seller's return policies throughout the process

If you receive a damaged product. Take clear photos of the damage, including the packaging. Then, feel free to connect through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Providing your order number and explaining the issue. Follow their instructions for returning or exchanging the damaged items ensuring you retain the original packaging. While resolution may take time, remain patient and adhere to the seller's return policies throughout the process. If needed, consider escalating the matter while maintaining a courteous approach.

Yes ! If you need to change the shipping address before your order ships. Then, feel free to connect our customer service immediately through email at wecare@rclub.in, via live chat or via call at 0120 - 6028111. Provide your order number and the new address, and they'll assist you in updating it. Acting swiftly is crucial as changes might not be possible once the item is shipped.

Call us at 0120-6028111 or Email us at wecare@rclub.in from your registered Mobile Number/ E-mail id

RClub Customer service number: 0120-6028111 Call us between 10am-5pm from Monday to Friday (Business Days).

Yes, your personal information is likely secure on the Rclub website. They employ encryption, firewalls, and secure servers. Check their privacy policy for details. Look for SSL (Secure Sockets Layer) certification for added security. Use strong passwords and avoid sharing sensitive information through unsecured channels.

Our customer service team is available on Monday-Friday from 10 am to 5 pm. They can be reached at 0120-6028111 or via email at wecare@rclub.in

Our customer service team is available on bank working days from 10 am to 5 pm.

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with Rclub. Feel free to write us at wecare@rclub.in your valuable feedback.