1. Definitions

   • "Rewards" refers to the benefits issued by Rclub as listed in the Reward List and/or as communicated from time to time.

2. Eligibility and Membership

   • Membership in Rclub is voluntary and open to individuals with a valid mailing address in India who are above the age of 18 years and meet the eligibility criteria set by Rclub. These criteria are subject to change.
   • Membership is valid for 12 months from the date of enrollment unless terminated earlier in accordance with these terms.
   • Membership is at the sole discretion of Rclub, which reserves the right to refuse membership to any applicant without providing a reason.

3. Reward Points

   • Reward Points are non-transferable.
   • Accumulated points must be used within 12 months from the date of enrollment, or they will expire and be forfeited.
   • Points used to request rewards cannot be reversed or canceled once the request is made.
   • Members should preserve the coupons used for accumulating points as Rclub may ask for these. Failure to provide the coupons may result in the cancellation of the corresponding points.

4. Information and Communication

   • Members must provide any information required by Rclub from time to time.
   • By registering for the program, members agree to receive SMS, email, and WhatsApp alerts from Rclub, regardless of any prevailing rules and regulations regarding such communications.

5. Program Modifications and Termination

   • Rclub reserves the right to modify the program, including the terms, features, and benefits, at its sole discretion without prior notice to members.
   • Rclub can terminate the program by giving one month's notice. Upon termination, members have 30 days to use their accumulated points; otherwise, the points will lapse.

6. Reward Redemption

   • Selection of products for redemption is at the sole discretion of Rclub and is subject to change without notice.
   • Rewards will be delivered within 12 working days on a best-effort basis, but Rclub is not liable for any delays.
   • Rclub is not responsible for products damaged or lost in transit before delivery; this responsibility lies with the courier company.
   • If no complaint is received within 30 days of redemption, it is assumed the member has received the item, and no further complaints will be entertained.

7. Legal and General Provisions

   • Rclub does not accept liability for damage to persons or property caused by rewards redeemed through the program.
   • All logos and trademarks used are owned by their respective companies.
   • Usual charges by telecom service providers for internet and SMS to specified numbers are borne by the consumer/member.
   • Rewards cannot be converted into cash.
   • Deliveries will only be made within India.
   • Any disputes will be subject to the jurisdiction of the courts in Delhi.

8. Miscellaneous

   • Rclub will not be responsible for non-serviceability due to members moving out of serviced areas.
   • Rclub shall not be liable for issues arising from non-receipt of SMS, email, or WhatsApp messages.

Subscription Terms and Conditions

This is a subscription service offered by Dharampal Satyapal Limited (R Club). We reserve the right to vary the prices/rewards from time to time.

“Subscription” products will ship automatically based on the frequency you select until you cancel. By placing your order, you are authorising us to charge your card for future orders at the frequency you have selected.

You can change the frequency or cancel your subscriptions at any time through the My Subscriptions section which can be found when you login into your account at https://rclub.in/

Free delivery is available on all subscription orders, regardless of the order value.

If any “Subscription” product is not available on the day it is scheduled to be dispatched, we will notify you of the delay and will attempt to fulfil the order once every 7 days over three-week period. If the product does not become available during that three-week period, we will notify you that the order has been cancelled and we will attempt to send the next order on schedule.

If any “Subscription”’ products are no longer available, we will automatically suspend your subscription for that product and advise you of this, and no additional orders associated with that subscription will be placed. If any suitable replacement exists, you will need to create a new “Subscription” subscription order for that product. Alternatively our Customer Executive shall call/e-mail to consent the modify Subscription.

If any problems arise with your delivery address, your account, or payment method, that we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription. In such cases, your “Subscribe & Save” subscription will be automatically placed on hold and no additional “Subscribe & Save” orders will be processed or dispatched until you resolve the problem and reactivate your subscription.

We may terminate your subscription at our discretion without notice. If we do so you will only be charged for orders that have been dispatched to you with 7 working days.

You can cancel your subscription at any time. To avoid being billed for the following subscription period you need to cancel your subscription 48 hours prior to your subscription renewal date. If you do not cancel at least 48 hours prior to your renewal date, your subscription will be automatically renewed and we will charge your account using the payment method on your account.

If you have any questions, concerns, or requests, please contact us at wecare@rclub.in